Series · 5 lessons · 7 September 2026
Business Process Modelling: Making BPMN Actually Useful
The gap between a technically correct diagram and a genuinely useful one
-
Day 1 · 4 min read
Why Nobody Reads Most BPMN Diagrams Twice
The gap between a technically correct diagram and a genuinely useful one
-
Day 2 · 6 min read
The Handful of Symbols That Do Almost All the Work
The practical BPMN toolkit: what each core symbol means and when to use it
-
Day 3 · 4 min read
Map the As-Is Before You Touch the To-Be
The most common mistake I see in process improvement work, more common than any BPMN notation error, is skipping straight to how a process should work…
-
Day 4 · 3 min read
The Mistakes That Often Make a Process Map Useless
A process map can use every BPMN symbol technically correctly, follow every rule from Tuesday's toolkit, and still be wrong in a way that only becomes…
-
Day 5 · 4 min read
From Diagram to Decision
Getting a room to actually act on a process map